Shipping policy

Here's the updated shipping policy with global shipping reflected:

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Shipping Policy

Last updated: 27/08/2026

Thank you for shopping with us! Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.

Shipping Rates & Delivery Estimates

We ship worldwide to almost every country. Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and start from the date of shipping, not the date of order. Delivery times may vary depending on the destination country, customs processing, and local courier handling.

International Shipping & Customs

We proudly ship to customers globally. Please note:

• International orders may be subject to import duties, taxes, and customs fees upon arrival, which are the responsibility of the customer and are not included in the item price or shipping cost
• Customs policies vary by country — please check with your local customs office for more information before ordering
• We are not responsible for delays caused by customs processing in your country

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

You can track your order at: [link to tracking page, if applicable]

Shipping Delays

We are not liable for delays caused by:

• Customs processing
• Local postal service delays
• Natural disasters, weather events, or other circumstances beyond our control
• Peak seasons (holidays, sales events) which may extend delivery times

Lost or Missing Packages

If your tracking shows your package was delivered but you have not received it, please:

1. Check with neighbors or household members
2. Contact your local post office
3. Contact us at info@minimayaclub.store within 3 of the delivery date so we can assist you

Incorrect Shipping Address

Please double-check your shipping address before completing your order, including correct postal/zip codes required for customs clearance in your country. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at [support email] — we can only make changes before the order has shipped.

Contact Us

If you have any questions about your shipping or order, please contact us at:
📧 info@minimayaclub.store